Holder decision-making

What to do when your issuer or issue is not listed

A missing issuer in the CIV overview does not mean the case cannot be handled. What it means and how to proceed if your issue is not listed.

An empty slot in a row of archive binders with a blank card

The overview lists only issuers and issues that CIV has verified and where case intake is open. It is not a list of every distressed issuer on the market, and an absent record says nothing about your claim.

What a missing record means

Only that the issuer or issue has not yet been added to the verified cases.

It does not mean the issuer performs, nor that it fails to. The overview passes no judgement on companies it does not list.

Most common reasons

Why an issue may not appear.

  • the issue has not been verified yet
  • the name in your documentation differs from the verified name
  • you are searching by a value that was never assigned (an ISIN, for example)
  • the issuer falls outside the cases handled so far

How to proceed

Try another identifier — the company number, a former company name, or the issue name from your contract.

If that does not help, submit the case for review. Reviews are not limited to the issues listed in the overview.

What to prepare

The issue identification, proof of subscription and payment, and the record of communication with the issuer.

The more complete the documents, the faster it can be said whether and how the case can be handled.

Practical next step

Not seeing an issuer in the overview does not mean we cannot help. Send us the issuer identification and your documents free of charge — we will review the case and tell you whether it can be taken on.

Related topics

This text is general information for bondholders. It is not legal advice and not an investment recommendation. Capital Investing Ventures a.s. is not a law firm. Any individual assessment depends on the specific documentation and circumstances of the case.